At Richard & Sons Designs, we take pride in the quality of our custom tables and chairs. We offer a one-year limited warranty to protect against any manufacturer defects. Please keep in mind that the warranty does not cover any natural wear and tear that may occur over time. We are committed to making pieces that will stand the test of time and become a cherished addition to your home. If you have any questions about our limited warranty policies, please don't hesitate to contact us.
Limited Warranty does not cover damage due to normal wear and tear, accidents, misuse, natural disasters, or improper care and storage. Please refer to the Richard & Sons Care Guide for details on how to properly care for your product.
Our pieces are as unique as the craftsman that made them, which means the even the smallest details are a big reminder that a real person created something special just for you. Collections crafted from recycled metals or other hand-finished, natural materials showcase beautiful, organic variations, irregular distresses, color fluctuations, etc., these are normal characteristics that will not affect the performance of your piece and are not considered quality defects.
This Richard & Sons Limited Warranty is non-transferrable and applies to indoor furniture that is used in a residential (non-commercial) setting only and is void if the furniture is used in what is considered to be a non-household setting, or is misused, handled improperly, reupholstered, or repaired by any resource other than Richard & Sons. Proper care and use are essential to preserving your rights under this warranty. This warranty is valid only for products purchased on or after October, 25th 2023.
Richard & Sons will repair or provide reasonably equivalent furniture as a replacement due to any product defects. In case of replacement, Richard & Sons cannot guarantee that you will receive exactly the same piece. If your piece is no longer available, a comparable piece of equal value and similar style will be substituted. No cash refund is available and in no case shall Richard & Sons be liable for more than the purchase price of the furniture or for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to your state. Proof of purchase is required to exchange merchandise or receive warranty service. If any item is repaired or replaced under this Limited Warranty, it will be covered only for the remainder of the original warranty period.
Limited Warranty does not cover damage due to normal wear and tear, accidents, misuse, natural disasters, or improper care and storage. Many Richard & Sons pieces are handcrafted from natural materials. Their beauty is in their natural variations, irregular distresses, color fluctuations, etc. These are normal characteristics that will not affect the performance of your piece and are not covered by the Limited Warranty.
This warranty excludes any clearance Items (indicated by a final, non-returnable sale), or custom request items.
This Limited Warranty is given as an exclusive warranty and exclusive remedy, and no other warranties, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose or purposes are made, and any such warranties are expressly disclaimed. There are no warranties which extend beyond the description contained in this warranty. To the maximum extent permitted by law, Richard & Sons hereby disclaims all liability for damages based on negligence and strict product liability. This warranty is extended to the Purchaser alone and no others, is non-transferable and non-assignable, and may not be enlarged in its scope by any representative, salesperson, agent, or other employee of Richard & Sons. This provision is a material term of this warranty and its violation or breach by Purchaser or any of Purchaser’s agents or representatives shall void and cancel this warranty for all purposes. Richard & Sons products are not designed for commercial use (such as use in hotels, restaurants, or any other place where the public may use a product outside of a private residential setting), and without limiting any other disclaimer herein, we disclaim all liability for any damages arising from such commercial use. Purchasing items online implies acceptance of this warranty by the Purchaser.